VigOurWalk

RETURN & EXCHANGE POLICY

  • All sales are final. No refunds.
  • You can exchange your purchase within 7 days accompanied by an original sales
    receipt and original packaging.
  • Product can only be exchanged if it is not used, altered, washed or damaged and
    must have its all original tags on.
  • Your exchange can be coordinated via email [email address] or you can call us at
    [contact info] between [time range], Monday to Saturday.
  • In case of a mark-down in price due to a sales promotion, customers are only
    eligible to make an exchange against the new, marked down price.
  • Used/misused items will not be eligible for exchange.
  • You can only make a claim for damaged products within 7 days of purchase. If
    bought online, damaged products must be reported within 3 days of delivery.
  • Claims and exchanges may take up to 3 weeks to be processed.
  • No exchange can be made during sales / promotion periods.
  • Products on promotion are not eligible for exchange.